Wednesday 12 December 2012

Shrink and Enlarge......bah!

I was visiting the web site of a "competitor" earlier this morning.

I say competitor, they're not really. They're not even in the same city, however they are in the same industry offering a number of similar services, so it's fair to qualify them as a competitor.
 
I am sure that I am not the only one that does similar things, more out of nosiness rather than anything else, but we can sometimes become cocooned in our own little environment so it's good to keep an eye on what's going on out there in the big bad world.
 
Now this was a professionally built web site, which clearly had resulted in a bit of investment from the company involved.

But you know what, it didn't work.
 
I viewed it on my iPhone (other smartphones are available) however the web site wasn't optimised for viewing on the smaller screen. As a result, I had to either shrink or enlarge every single page. Even going back to a page that had been previously viewed, it defaulted back to the "full screen" setting.
 
I found the experience extremely frustrating and I guess that if I was a customer looking to purchase, I would be heading somewhere else pretty quickly.

Wouldn't you?

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