"Lack of planning on your part, does not constitute a crisis on mine!"
I love this quote.
I read it on a recent Tweet and thought it was hilarious.
Of course in reality, any service provide will do whatever they can to assist in a time of crisis.
No-one ever likes to see a customer in trouble. There are always circumstances that see the last letterhead in the box used before anyone notices. Or a new employee has an exhibition to attend and discovers they're a bit short on marketing collateral.
At Printagraph, we'll always do what we can to help out. We'll always tell it straight. If you've given us a mountain to climb, we'll tell you.
And then we'll fit our crampons and get climbing.
It reminds me of another famous quote: "The customer isn't always right, but they're always the customer"
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